Our CustomerCommitment We take customer service seriously and are committed to ensuring that you receive an excellent level of service.We commit to:Providing a prompt and efficient serviceActively seeking and responding to your feedback on how we can improve your experienceDelivering quality products and services on equitable termsCreating a diverse community that respects everyone and the environmentWorking with you to keep you safe and secureActively supporting the local community in which we live and workProviding accurate and up to date informationResolving customer complaints fairly and consistently and within publicised time scales